ADIO was back again this year at the annual Technology & Disability Conference, which is presented by California State University, Northridge: CSUN (www.csun.edu/cod/conf/2008) in Los Angeles from March 10-15. Our booth attracted many of the more than 4,500 conference attendees from around the world who were interested in finding out about Canadian assistive technology and others who were just curious about Canada.
As has been our habit for the past few years, we provided display space for companies' product literature. This practice impresses many of our visitors and an often-heard comment from non-Canadians is "I wish my country's government provided the kind of support to business that your country does!" Twenty-five companies and organizations took us up on our offer of display space this year.
There were some major changes to the conference schedule this year. In the past, there has been a three-hour exhibit preview held for registered conference attendees only on Wednesday afternoon (the day before the conference starts), with the exhibits open to the public from 9:00 a.m. to 5:00 p.m. on Thursday and Friday and until 1:00 p.m. on Saturday. This year, there was no exhibit preview and the exhibits were open on Thursday from 8:00 a.m. to 5:00 p.m., Friday from 9:00 to 5:00 and on Saturday from 9:30 to 5:00. Many exhibitors found the extended hours difficult to manage and exhibit hall attendance after the last conference session ended at mid-day on Saturday was very low. As a result, CSUN 2009's organizers will go back to a regime of holding the exhibit hall preview from 4:00 to 7:00 p.m. on the Wednesday, 9:30 a.m. to 5:00 p.m. on Thursday and Friday and 9:00 a.m. to 1:00 p.m. on Saturday. The dates for the 2009 conference will be March 16-21 at the Los Angeles Airport Marriott and Renaissance Montura Hotels.
Contents.On October 22, the House of Commons, in partnership with Public Works and Government Services Canada's Translation Bureau and the Centre de recherche informatique de Montréal (CRIM), began providing French language closed captioning of Question Period on the Cable Public Affairs Channel (CPAC). The introduction of this new service, based on the state-of-the-art voice recognition technology developed by CRIM, enables the three million Canadians with hearing loss to follow parliamentary proceedings live and in the official language of their choice.
This service also puts the House of Commons at the forefront of parliamentary institutions when it comes to using innovative technologies to further facilitate access to information. In fact, according to the members of the focus group who actively participated in evaluating this new technology, "the House of Commons French language closed captioning project opens the doors of Parliament to all hard-of-hearing, deaf and deafened Canadians."
Now there is more reason than ever to tune in to Question Period, available on CPAC with closed captioning in French, on CC3, or in English, on CC1.
For broadcast times, please check the Schedule at CPAC (www.cpac.ca) . Also Hansard, as official record of the Oral Questions, can be found under Latest Debates of the House of Commons on the Parliament of Canada's Web site at (www.parl.gc.ca) .
Contents.Aroga has expanded its operations and has brought on four new team members to their offices across the country:
Jessica Gladio - Administrative Assistant - Montreal Office Jessica joins the team in the crucial role of Administrative Assistant in their Montreal office.
Ernest Lau - Shipper / Receiver - Vancouver Ernest brings with him a strong background in technology companies and shipping and receiving to the Vancouver office, and also is responsible for warehouse maintenance and inventory.
Chris Lentinen - Technician - ATS Vancouver Chris adds a significant capacity to ATS, Aroga's national Service Center, ensuring that it remains the best in the industry. Chris possesses years of experience in repairing consumer electronics and will ensure that the company's capabilities remain synchronized with the demands of Aroga's customers.
Richard Svekla - Technology Specialist Richard is the company's new Assistive Technology Specialist in the Edmonton office and brings with him a wealth of knowledge in both the educational and technological fields.
Since 1987, Aroga has been serving the needs of Canadians with disabilities. During this time they have assisted thousands of individuals in pursuing employment, education, and most importantly, a more independent and rewarding lifestyle.
For over 20 years, Aroga has strived to help their clients attain a measure of independence with their policy of lifetime technical support, price matching, and extended product warranties. They offer assistive technology in four major product areas: low vision, blindness, communication aids and physical access. Visit Aroga online at (www.aroga.com) .
Contents.On May 1, Ottawa's T-Base Communications Inc. announced that they are now accepting nominations of blind and partially sighted athletes for the 2008/2009 T-Base Athletic Sponsorship. This annual sponsorship is awarded in the spirit of T-Base Communications, to a blind or partially sighted athlete dedicated to a competitive sport who exemplifies the drive for success and commitment in his/her athletic endeavours.
T-Base provides recipients of the annual sponsorship with various communication materials such as braille business cards and speaking notes in an accessible format of choice. "We believe T-Base's ongoing support reflects our commitment to providing competitive blind athletes with the accessible materials they need, and the exposure to personal achievements they deserve," said Sharlyn Ayotte, president and CEO of T-Base Communications
Paralympian Jason Dunkerley was selected for the 2007/2008 Sponsorship program. Jason, a blind runner who navigates the track through directional and verbal cues from a sighted guide running closely beside him, is the current Canadian record holder for both the 800m and 1500m track events for his B1 class. He earned silver medals at both the 2000 and 2004 Paralympic Games, and aspires to represent Canada at the 2008 Games in Beijing, China. In his most recent competition, Jason placed first in the 800m and 1500m events at the Para Pan American Games in Rio de Janeiro, Brazil, winning Canada two gold medals.
In order to submit a nomination, please send emails to: chayes@tbase.com on or before August 1, 2008, with the name of the athlete in the email message subject line, an explanation (40 lines or less) outlining the goals and ambitions of the nominee and the location, if any, of additional information on which your nomination is based (i.e. Website, articles, etc.) T-Base sponsorship eligibility is limited to North American residents and while previous recipients of the sponsorship are not eligible for nomination, re-submission of previous nominees is encouraged. The 2008/2009 recipient's name will be announced on August 18, 2008.
For more information about T-Base Communications or about their Athletic Sponsorship, please visit the T-Base Web site at (www.tbase.com) .
Contents.Ontario's Accessible Customer Service Standard (www.AccessON.ca) came into force in January this year and both the private and public sectors began gearing up to meet the challenge, even before the standard took effect.
The Shaw Festival in Niagara-on-the-Lake, known for its world class stage productions, began work more than a year ago to make their performances accessible and welcoming to a wider audience. Seneca College, a post-secondary educational facility with eight campuses in the Toronto area, has also been active in making its buildings and courses more accessible for students with disabilities.
The Accessible Customer Service Standard is the first standard to be developed under the province's Accessibility for Ontarians with Disabilities Act (AODA), which was passed in 2005. The AODA's goal is to make Ontario accessible by 2025 through the development of province-wide enforceable standards on accessibility for people with disabilities. All organizations that provide goods or services to the public and which have at least one employee, will be covered by the customer service standard.
With one in seven Ontarians living with a disability and that number increasing each year, there is a growing realization that this is a market no organization can afford to overlook. According to an RBC Financial Group study, people with disabilities account for an estimated $25 billion a year in consumer spending in Canada and influence the spending decisions of twelve to fifteen million other Canadians.
In response to the growing demand for increased accessibility, the Shaw Festival (www.shawfest.com) has made a number of accommodations for patrons with disabilities including an accessible ticket window, wide aisles in the theatres with extra room provided for visitors who use wheelchairs, a complimentary ticket for visitors with visual impairments who require a support person, and assistive listening devices for visitors who have difficulty hearing the performances.
During the regular season, the festival also offers full performances of some of their most popular shows entirely in sign language for patrons who are Deaf or hard of hearing. Organizations such as the Canadian Hearing Society help to organize audiences for these unique performances and they are regularly sold out.
Training has been done with front-line staff to ensure that they are aware of different accessibility requirements that guests may have, as well as how to help guests benefit from the different accessibility accommodations such as the assistive listening devices. In 2007, the Audience Sales and Services Management Team and front-line staff underwent a training session on diversity and how to use inclusive language. Parking staff have been trained on how to handle situations where people need assistance getting in and out of their cars.
Customer reaction has been positive to the efforts at improving accessibility. According to Susan Benton, Audience Services Director at the Shaw Festival, "Patrons are very happy with the special access seating at the Festival Theatre and often comment on the effectiveness of the assistive listening devices." Benton also says that they have noticed an increase in the number of visitors using the assistive listening devices and, in response, they have actually purchased more of the devices for each of their three theatres.
At Seneca College (www.senecac.on.ca), an accessible elevator was added at one campus and more accessible washrooms and parking have been installed in recent years. The College's website has been revised to include more accessibility features and a number of programs and services have been developed for students with disabilities which can help them to fulfil their educational goals.
For faculty, the Resolution, Equity and Diversity Centre (REC) has drafted a set of tips and checklists, which now appear in the annual Faculty Guide, on how to run a more accessible classroom. The REC acknowledged that various concerns regarding accessibility were brought to their attention by students and faculty with disabilities. In an effort to reach out to a larger group, and receive greater feedback, the REC developed the Community Barrier Identification Form. The form allows all students and employees at the College to easily identify and report any perceived barriers that may need to be corrected.
Student leaders are also included in training so that they will have a better understanding of what it means to work with and accommodate students with disabilities.
Kim Raymer, Acting Manager of Diversity in the REC, says that although the College has made great strides, there is still more work to be done. "Education is about improvement so we're always looking to move forward. We really examine our environment from that place; what can we do to ensure that our environment — regardless of whether it's physical or policy-based — is inclusive?"
For more information on how and when to comply with the Accessible Customer Service standard, visit AccessON at (www.AccessON.ca) . Launched in January 2008, AccessON tools and resources (www.AccessON.ca/compliance) can help everyone ensure that they are meeting their obligations under the new standard.
You can also direct your questions to the AODA Contact Centre at ServiceOntario:
Toll Free: 1 866 515-2025
TTY: 416-325-3408
TTY: Toll-free: 1-800-268-7095
Fax: 416-325-3407
On April 3, the Telecommunications and Electronic and Information Technology Advisory Committee (TEITAC) presented its report (www.access-board.gov/sec508/refresh/report/) to the (US) Access Board on updating accessibility criteria for information and communication technologies. The report recommends revisions to the Board's standards for electronic and information technology covered by Section 508 of the US Rehabilitation Act. It also addresses updates to guidelines for telecommunications products issued by the Board under Section 255 of the US Telecommunications Act. Mary Frances Laughton of ADIO was a member of TEITAC, with Chuck Letourneau of Starling Access Services as her alternate. Canada was one of the 4 international members of the TEITAC, the others being Australia, Japan and the European Union.
"We firmly believe that the recommendations of this report will lead to new versions of the standards and guidelines that comprehensively cover accessibility in a dynamic and innovative marketplace," stated Mike Paciello of the Paciello Group who co-chaired the committee. Co-chair Jim Tobias of Inclusive Technologies concurred, noting that "this committee, through the incredible range of expertise and talent it enlisted, indeed rose to the challenge and was not shy in confronting a host of complex issues before it."
In their deliberations, committee members addressed a range of issues, including new or convergent technologies, market forces and international harmonization. Recognizing the importance of standardization across markets worldwide, the committee coordinated its work with other standard-setting bodies in the U.S. and abroad.
The report puts forth a revised set of performance criteria that describe access capabilities for products generally. The committee organized these provisions to serve as a framework for supplementary technical specifications that have been updated to address hardware, user interfaces and electronic content, audio-visual players, displays and content, real-time voice communication and authoring tools. Unlike the current Section 508 standards, these provisions are organized by the features or capabilities of a product, instead of discreet product types. The recommendations contain advisory and background information on the performance and technical provisions, including references to related standards and updated defined terms and provisions covering documentation, support and maintenance. The report also advises the Board on considerations for future updates, supplementary guidance materials and tools, compliance testing and further research.
The Board will propose updates to the Section 508 standards and telecommunications guidelines based on its review of the report. The Board's proposal will be made available for public comment. Additional information is available on the Board's Section 508 Update webpage (www.access-board.gov/sec508/update-index.htm) . For further information,
email Tim Creagan at: creagan@access-board.gov, 202-272-0016 (voice) or 202-272-0082 (TTY).
The next issue of Accessible News will be a combined summer/fall edition. This is because our editor, Deb Finn, is taking on a secondment with the Canadian Transportation Agency. She will return to Industry Canada this fall. In the meantime, please continue to use our ADIO email address of adio@crc.ca to contact the Assistive Devices Industry Office.
Contents.May 9-10, 2008
Connections 2008, Resource Fair for Persons with Disabilities
Mississauga, Ontario
Contact: Matthew Fleet, c/o Coalition for Persons with Disabilities
10 Kingsbridge Garden Circle, Ste. 300
Mississauga, ON L5R 3K6
Tel: 905-890-0140, Ext. 24
E-mail: coalition.pwd@sympatico.ca
May 12, 2008
3rd Annual CADA Conference - Aging in the Home
Toronto, Ontario
Contact: Richard W. Taylor
Tel: 416-480-9420
URL: www.cadaonline.ca
June 6-7, 2008
People in Motion 2008
Toronto, Ontario
Contact: People in Motion
PO Box 147, Port Severn, Ontario L0K 1S0
Tel: 1-877-745-6555
Fax: 705-538-1988
E-mail: sales@people-in-motion.com
URL: www.people-in-motion.com
July 2-6, 2008
CHHA - IFHOH, Congress 2008
Vancouver, British Columbia
Tel: 1-800-263-8068
E-mail: congress2008@chha.ca
URL: www.chha-ifhohcongress2008.com/
July 7-10, 2008
Vision 2008, 9th International Conference on Low Vision
Montreal, Quebec
Contact: Secretariat of the 9th International Conference on Low Vision
Opus3 Inc.
417 saint-Pierre Street, Suite 203
Montreal Quebec H2Y 2M4
Tel: 514-395-1808
FAX: 514-395-1801
E-mail: vision2008@opus3.com
URL: www.vision2008.ca
August 2-7, 2008
Conference of the International Society for Augmentative and Alternative Communication (ISAAC)
Montreal, Quebec
Contact: ISAAC 2008 Conference Secretariat - JPdL
1555 Peel, Suite 500
Montreal, Quebec H3A 3L8
Tel: 514-287-1070
FAX: 514-287-1248
E-mail: isaac2008@jpdl.com
URL: www.isaac2008.org/
August 25-28, 2008,
21st RI World Congress
Quebec City, Quebec
Contact: Rehabilitation International (RI)
URL: www.riquebec2008.org
September 1 - 4, 2008
Third ICOH-WOPS International Conference "Psychosocial Factors at Work: From Knowledge to Action"
Quebec City, Quebec
Contect: Faculty of Medicine, Université Laval
URL: www.icoh-wops2008.com
September 4-7, 2008
Expo Ageing & Design
Montreal, Quebec
Contact: Ageing Design Montréal
4398, Boul. St-Laurent, Suite 302
Montréal, Québec, H2W 1Z5
Tel: 514 387 8859
FAX: 514 396 3378
E-mail: info@vdm-adm.ca
URL: www.ageingdesignmontreal.ca/en/page.php
October 5-7, 2008
Employment Now! (Diversity Planning for Inclusive Employment)
St. John's, Newfoundland
Contact: Carole J. Barron
The Canadian Council on Rehabilitation and Work (CCRW)
401-111 Richmond Street West
Toronto, ON M5H 2G4
Tel: Toll Free: 1 800-664-0925 x222 or 416-260-3060 x222
FAX: 416-260-3093
TTY: 416-260-9223
E-mail: cjbarron@ccrw.org
URL: www.ccrw.org
October 13-15, 2008
Tenth International ACM SIGACCESS Conference on Computers and Accessibility
Halifax, Nova Scotia
Contact: General Chair: Simon Harper
The University of Manchester (UK)
E-mail: gc-assets08@sigaccess.org
URL: www.acm.org/sigaccess/assets08/
November 6 - 8, 2008
Spinal Cord Injury Rehabilitation: Innovation, Impact and Future Directions
Toronto, Ontario
Tel: 416-597-3422 ext.3693
E-mail: conferences@torontorehab.on.ca
URL: www.torontorehab.com/education/scic08abstracts.htm
November 14-16, 2008
NEADS National Conference 2008 - Learning Today, Leading Tomorrow
Ottawa, Ontario
Contact: Frank Smith
E-mail: frank.smith@NEADS.ca
URL: www.neads.ca
For more conference listings, including what's coming up in other countries, see the "Calendar of Events in Disability, Rehabilitation and Assistive Technology" link on the ADIO web site: www.at-links.gc.ca/as/zx20000E.asp . This is also the link you should use to submit your conference (Canadian or international) for inclusion in the listings.
Our Web site can be found at www.at-links.gc.ca. At this site are all our old newsletters as well as different listings and links to other sites of interest. Should you be using these old newsletters, please bear in mind that the web addresses were correct when the newsletter was created but that they may not be accurate now. We do not plan to change the back issues of the newsletters.
If you would prefer to receive our newsletter on disk or by
e-mail, please contact us at the address below.
For more information or to get on our mailing list, please
contact:
Deb Finn or Mary Frances Laughton
Assistive Devices Industry Office
Industry Canada
P.O. Box 11490 Station H
Ottawa, Ontario
K2H 8S2
Tel: 613-990-4297 or 613-990-4316
fax: 613-998-5923
TTY: 613-998-3288
email: adio@crc.ca